musicalinstrumentsales.co.uk
Frequently Asked Questions

My advert is Pending but having problems paying via PayPal
If you have placed an advert and it is pending and unable to find the PayPal payment page - please go to http://www.musicalinstrumentsales.co.uk/paypal.html By clicking on the button this will take you to PayPal.

How do I remove an advert ?
Login to your control panel at : http://www.musicalinstrumentsales.co.uk/login.php using your email address and password. If you have forgotten your password add your email address to the bottom box on this page and request a new password. Once logged in you can amend the password to a more memorable one should you so wish. You can then delete your advert.

Can I change details of my advertisement?
Login to your control panel at : http://www.musicalinstrumentsales.co.uk/login.php using your email address and password. If you have forgotten your password add your email address to the bottom box on this page and request a new password. Once logged in you can amend the password to a more memorable one should you so wish. You can then change your details in your advert. Please note you cannot alter the make of the instrument or the location. Should you wish to amend these details please email sales@misales.co.uk

Can I add or change photos to my advert ?
Login to your control panel at : http://www.musicalinstrumentsales.co.uk/login.php using your email address and password. If you have forgotten your password add your email address to the bottom box on this page and request a new password. Once logged in you can amend the password to a more memorable one should you so wish. You can then add photos to your advert (maximum of 4) To change a photo click "change" in your control panel and choose a new photo file for which ever photo you wish to change. Click "update advert"
If you wish to reduce the size of the photo you wish to upload click here for details

What is meant by hits to the website?
The number of hits are shown in the stats. for the site. Click here for the current site stats.
For a fuller explanation of hits, visits etc. click here
To view the hits and stats for this site click here

My new advert has not appeared on the site why ?

Firstly all new adverts are marked as Pending until approved by a member of our staff. Once approved you will receive a email to say your advert is now live. Your advert will now have been uploaded onto the site, however if you cannot see the advert the computer you are using may not have refreshed the "cache" memory for the site - hence you are not able to view the updated site. If you viewed the site on another computer you would see your advert.

On your computer, go to the page your advert should appear - then click the "refresh button" to be found in the upper taskbar - your advert should now be on the page. Also by switching the computer off and restarting this may also refresh the "cache" memory.

It is also worth checking the following if you are using Internet Explorer:
Open Internet Explorer - in the top task bar click on the following - Tools/Internet Options/ In the General Folder - Temporary Internet Files - click Settings - Make sure the "Never" is NOT ticked - "Automatically" is a good option - click OK to save any changes.

I have received a strange e-mail offer for my instrument - what should I do ?
It is best not to reply to any unusual e-mail offer for your instrument (often offering far more than the value of your instrument) Please read Buying and Selling and Bogus E-mail Offers Examples this page also contains e-mail addresses of people who have made Bogus Offers.

If you have anymore questions or comments about the site contact us